If you are within your refund policy you can contact email@example.com and your refund will be issued to you according to our generous refund policy!
When you enroll in the Academy for the first time, the initial payment of the course subscription is covered by a 14-day refund policy if the customer pays with a card or through PayPal. The refund policy does not cover any subscription where the customer has already been enrolled in another academy subscription plan prior to the purchase.
The initial payment for all weekly report subscriptions as well as the BSI Indicator is covered by a 7-day refund policy if you paid with a card or through PayPal. The refund policy does not apply to any purchases made after the first purchase.
The refund period always starts from the date and time of the purchase.
All crypto payments are non-refundable.
EU customers accept that if they use the service by either signing into their account or in any other way accessing purchased material they lose their right to the default EU regulated cool-off period for digital services and instead refund periods specified above by Ivan on Tech apply.
If you have any questions please don't hesitate to reach out to us at firstname.lastname@example.org.