To upgrade your subscription from a Monthly to a Yearly plan - or from a lower subscription plan to a higher subscription plan (example from a basic subscription to a premium/professional subscription) - please:
- Contact us at academy@moralis.io informing us which plan you are looking to upgrade to, and let us know that you approve us placing a charge on your existing billing info, as well as setting up a new (upgraded) subscription. We will then place the charge on your existing billing info that we have on file, as well as cancel your previous subscription.
- If you would first like to update your existing billing info, let us know that as well, and we'll send you a link to securely update your billing info.
Comments
2 comments
Is there the customer service phone line where I can get a customized plan or subscription?
Hi Rchirad,
Unfortunately, we don't support phone communication, but please email us at "academy@moralis.io" and we will respond to you very fast.
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